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Manage your profile

Keep your own login details current — your name, email, profile photo, and password — from inside the Paylode admin app.

Every person on your team has a user profile inside your client account. Your profile is how Paylode knows who you are when you sign in, and it's the name and photo your teammates see next to your activity. Keeping it accurate matters most for your email, because that's your login identity and where account notifications are sent, and for your password, which you should rotate on your own schedule.

Most people manage their profile without writing any code, in the admin app. If you're automating account housekeeping — for example, rotating a shared service user's password on a schedule — the same changes are available through the API.

Before you begin​

  • You're signed in to the Paylode admin app. Profile changes act on your own signed-in user.

Update your name, email, or photo​

In the admin app, open your account settings and edit your profile:

  • Name — your first and last name. First name is 1–30 characters; last name is at least 1 character.
  • Email — your login identity. Changing it changes the address you sign in with, so use one you control. An email already in use on the account is rejected.
  • Profile photo — upload a JPG or PNG. Keep the file small; a very large image may be rejected.
note

There's an upload size limit on profile photos, but the exact ceiling isn't a published number yet. If an upload is refused, downscale the image and try again.

Change your password​

You set a new password directly — there's no "current password" prompt, because you're already signed in. Your new password must be at least 8 characters. The app also asks that it include a letter, a number, and a special character, and that it not match your name or email.

If you've forgotten your password and can't sign in, don't use this flow — use the self-serve password reset instead.

Troubleshooting​

caution

EMAIL_ALREADY_USED when changing your email. That address is already attached to a user on your account. Pick a different one, or remove the other user first (see Invite your team).

caution

ILLEGAL_FILE_EXTENSION or ILLEGAL_FILE_MIME_TYPE on a photo upload. The file isn't a supported image. Use a JPG or PNG and make sure the file's actual contents match its extension.

note

A 403 on an API call. You can only edit your own profile. Confirm the client id and user id in the path are yours — the user id from your profile read above, and your client id from the account area.